1.Returns can only made one time per order number. Meaning that any order made with return credit cannot be returned the consequent time. 2.Items must be in its original condition (tag intact, unworn, unwashed and unaltered). Exchanges for articles which do not meet all mentioned conditions will be duly declined. All items are not to be soaked. If color runs due to this reason, item/s is strictly not returnable. 3.All return must include the ORDER NUMBER . You may refer it under your Account if lost. 4.Abella Closet will get back to you once a return item is received by us and we will email/Whatsapp RETURN REASON DUE Item defect 1.Item torn 2.Item stained Wrong item sent 1.Size 2.Colour 3.Pattern 5.All returns which do not meet the above-mentioned criterias will be strictly declined and forfeited.